Frequently Asked Questions (FAQs)

Welcome to our Frequently Asked Questions section! Whether you're a customer looking to order a meal or a provider interested in listing your culinary delights, we've gathered the most common questions we receive and answered them for you below.

For Customers:

How Do I Sign Up?

Simply go to the Payper Plate app and register with your email address to create an account. Follow the prompts to set up your profile.

Is Payper Plate Available in My Area?

We are currently launching nationally, starting in the South and working our way North and West. You can help us accelerate this by sharing our waitlist with your friends, family, social media, and local food creators.

How Can I Pay?

We accept various payment methods including credit/debit cards through our Stripe integration.

Is My Information Safe?

Absolutely! We prioritize your security and confidentiality. All transactions are securely processed.

For Providers:

How Do I List My Menu Items?

Once you set up your storefront, you can list your menu items along with photos, descriptions, and pricing.

What Are the Safety Guidelines?

Please refer to our article on Compliance and Food Safety Certification for Providers for complete information.

How Do I Get Paid?

Payments are handled via Stripe, a secure and well-known payment processor.

Can I Offer Both Pickup and Delivery?

Yes, you can choose to offer either pickup, delivery, or both during the storefront setup.

General Questions:

What Makes Payper Plate Different from Other Food Delivery Services?

Payper Plate focuses on highlighting local kitchens, food trucks, and caterers, specifically those who are traditionally minority providers.

How Can I Contact Customer Service?

Our customer service is available via email, live chat, and phone. Visit our Contact Us page for more information.

Is Payper Plate Hiring?

We're always on the lookout for talented individuals to join our team. Check our Careers page for current openings (Coming Soon!).

Feel free to reach out if you have more questions that are not covered here. We're here to help!